SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Host4Up (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://host4up.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Satisfied
I gifted it to my mother as a holiday gift. I rejoiced so much with Kazeo, a universal watch known for a long time. I bought it for $22.
All Super!
Good quality article. Same as in the description. Exact Color. Fast shipping to the Canary Islands. Arrived well packed and in good condition. Recommended seller.
Happy but didn’t get the aluminum box
Simply precious!!! I have always loved Casio watches and this is beautiful!!! I certainly recommend I will buy more... What happens is that it costs to get because they are sold flying!! I recommend 100% excellent!!!
Came in a box, unexpectedly small dial, looks pretty, took off 4 ringing
very nice watch
The yellow quartz day is not a game! Trohi is a wild remit but it is not a problem to easily know the ring of the remintsy and everything will be OK
Excellent I recommend
Year-Old garnoi, stylish. Reference "Casio". Shvidko prikhav. I was looking 4 lunki, for a bracelet of buoys. My daughter.
It’s a Casio and it never goes wrong
Superb watch. Worth every penny. The watch looks beautiful in person. Thank you very much seller for the amazing customer service and prompt delivery.
All Super, delivery to Poltava a little more than two weeks. I highly recommend in Ukraine these cost twice as much
Great watch
Quality Product. Took few days for Custom Clearance as Quartz watches are taxable in Sri Lanka.
Excellent product, my wife loved it, it is very beautiful the quality is excellent, arrived early and very well packed, I recommend the seller. Thank you
The same year-old, original, everything went through in a way, pakuvannya akisenya, came by the hour, a day-old hard money, everything is good
Very good quality compared to the price I recommend