SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Host4Up (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://host4up.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good headphones for this money. Delivery of mail of Russia as always in its repertoire, the box came crumpled. The headphones were almost not affected, only the soft cover on one side fell off. A couple of drops of glue saved the situation.
Same as in picture,nice quality.
For its price well. Received quickly. Recommend
Excellent product! Arrived quickly and has a great cost benefit
très bon
Exactly like in the picture
Fit well
Price-quality. Sound of norms
Good product.
Excellent good quality impeccable sound
love the item, came in on time
My name and divine Nonato thank you very much arrived very well packaged the products and even quality the company has excellent service if it continues so always you will have me and my friends as customers because I will indicate you
Arrived quite reputed, all as described. The production of the sound is very good.
There are no instructions in Russian And how to connect FM
Very good
tot bine
Cool
Excellent headphones, good sound, nice material, advise!
came well packaged, sound is great, item exactly as described
Very good
fast deliver and good condition received thanks.
Good product
No high notes
Earphones of the chudovi, my daughter, my name, Goods Yishov Rivno 2 Minsk
Very good
Everything is fine, thank you.
Very cool with a good bass equalizer and FM radio, at this price it's a revelation.
For those who need this kind of helmet. I totally recommend. Very good investment. Quapness quality any ok
lindo
I love it, I recommend
Very good, I'm satisfied with the quality
Last a long time for sound, great value but sometimes disconnects for no reason not sure if it's the Headphones or my Samsung touch. But good, nice they work great. And they turned up really fast after the order.
Excellent headset, with a spectacular Bass. I loved it. It took a long time to arrive but I really liked
24 birches were frozen, 4 quitniya were brought in by the Bulo. The sound of the egg
I received the product in good condition, it has good sound, headphones according to its price. I recommend it...
The sound is excellent for this price, the noise reduction is good, the external sounds are almost inaudible (the sound through the headphones is heard only at high volumes), the plastic is not very pleasant to look at, looks cheap but in general it does not matter. The ears themselves do not move around the axis unfortunately. Head from long socks does not hurt. LED lights bright green when working. EQ works well, sound changes markedly. Result: the headphones are good, I recommend it. Cons concern only appearance.
Very good product.
Cool, for the price it is more than fair.
Excellent. God bless you.
perfect headphones sound and design
The handset is for my son he loved
Norms
Fast delivery from a warehouse in Russia. The corner of the box will be slightly washed, but the product is not affected. Product quality is not bad, sound is average. Matches the price.
Good comfortable headphones are not the first time they work out their price.
service, quality, price are excellent.
Too small ears
The product is good. One drawback. Ordered even gold, and came red.
Difficult to connect to Bluetooth
It's great! As described! Thanks seller
Everything is fine, I am satisfied.
Thanks very good product and very loud sound I love it ( this is my second purchase)
There is no favorite radio button, and the default sound volume is to loud
I liked the headphones. Came very quickly. I recommend the product and the seller.
OK
It's very fast. My son is very pleased for a second order of the same product
Good sound
I have received it, it is OK, it is good, it is not expensive, I recommend, thank you.
massive big thank you to this awesome headphones & the seller they have exceeded my expectations the quality, sound & quality you can't fault. I would highly recommend these headphones.⭐️⭐️⭐️⭐️⭐️
Pratsyu.
Excellent headphones. The charge lasts for a long time. I'm very pleased.
Arrived in perfect condition and working
Hifi Bluetooth, casque de musique, FM, support carte SD, avec micro, pour mobile Xiaomi iPhone Samsung tablette, everything came by the hour, my dear managers for a spendthistle and delivery, I recommend
+++++++++
poor sound
The quality is very good
Arrived good sound good condition
Cool, good autonomia sound quality, and color
The box was crumpled, it did not affect the headphones-most likely this was sent, since the outer packaging was even. On BT got off without problems. The 32 GB TF-card was burned in. The volume is satisfactory. There is a radio and a semblance of an equalizer with 5 preset. In a word-for this money, the attendants for 5 points.